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Port of Seattle Workers' Compensation Administrative Assistant in Seattle, Washington

Some of what you'll be doing:

As a Worker's Compensation Administrative Assistant, you will be responsible for supporting workers' compensation records management by providing critical document management and control of all employee claims.

  • You will input claims information into electronic claims management system and archive records pertaining to closed claims.

  • You will schedule injured worker medical and/or Independent Medical Examination (IME) appointments, compile and submit associated medical records, and ensure appointment letters and reminders are sent.

  • You will respond to inquiries from injured employees, medical providers, and other claim stakeholders.

  • You will process incoming mail, to include indexing correct claim number, apply date stamp, and route to correct claim adjuster.

  • You will ensure that outgoing benefit and/or medical payments and other correspondence including explanation of reviews and bill rejection letters are sent timely and in accordance with Port and State of Washington requirements.

  • You will assist and provide backup to Workers’ Compensation Administrator for billing processing and troubleshooting issues as they arise, including researching billing inquiries from providers.

Who you are:

  • Experienced – You have one (1) year of administrative experience, to include records management.

  • Desired – We hope you have at least one (1) year of experience in workers compensation, medical billing and/or bookkeeping/accounts payable.

  • Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.

  • Adaptable & Analytical – You are skilled in prioritizing workload and adapting to changes in workload demand. You can perform basic mathematical calculations.

  • Efficient Communicator – You possess efficient customer service skills in person and via telephone exercising discretion, patience, etiquette, and professionalism. You are able to interact with government agencies, injured employees, vendors, and other Port personnel to exchange information. You are able to handle and maintain sensitive information with discretion.

  • Expertise – You have knowledge of basic medical terminology and of insurance and/or workers' compensation principles. You also have knowledge of general office practices and procedures, and equipment.

  • Technically Skilled – You have general knowledge of Microsoft Office Suite applications, including the ability to work with the general office equipment, including scanning, faxing, emailing and using appropriate document management software.

What else you need to know:

  • Work Schedule – Your normal work schedule will be Monday – Friday, 8:00 a.m. to 5:00 p.m. (40 hours per week). Slightly more flexible start and end times are available in this role. You may be required to work during emergencies.

  • Work Environment – You will primarily work in an office environment.

  • Overtime Eligible – You are eligible for overtime pay in this role.

  • Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.

Why you'll love it here:

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “ Collective Bargaining Agreement ” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

  • Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.

  • Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.

  • Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.

  • Holidays – More than ten days per year to celebrate with family and friends away from work.

  • Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.

  • Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.

  • Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.

  • Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.

  • Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.

  • Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.

  • Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle:

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .

Location: Downtown Seattle

Organization: Health & Safety Services

Employee Status: Regular

Schedule: Full-time

Posting Expires: Nov 22, 2024, 11:59:00 PM

Minimum Salary: 29.91

Midpoint Salary: 40.47

Req ID: 003002

The Port of Seattle is an equal opportunity employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. To help comply with all state and federal requirements, we appreciate you voluntarily answering the questions below. The information on this form will be kept confidential. Click https://www.portseattle.org/page/ethnicity-definitions for definitions and descriptions of the categories referenced below regarding Ethnicity and Race. Click https://www.portseattle.org/page/vevraa-information for information and definitions of the categories referenced below regarding Protected Veterans status.

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